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Phlebotomy Training, In an age of technological advancement, Phlebotomy remains a manual procedure, requiring critical decisions and human skills that will never be automated. The competent phlebotomist recognizes and prevents pre-analytic variables that may introduce error, fulfilling a vital role in the laboratory’s quality-management system. Because diverse interactions and specialized knowledge are required, the phlebotomist profoundly impacts patient care, patient relations, and the accuracy and efficiency of the laboratory’s path of workflow. Facilities striving for excellence in these areas should begin by examining the value they place on the phlebotomist’s role in the workplace. After all, that is where quality collections begin.

Phlebotomy – Patient Identification

The most potentially fatal pre-analytical error is improper patient identification. This is basic but bears mentioning. Failure to properly identify patients can lead them to be treated, diagnosed, medicated, and managed according to another patient’s health status.

According to the Clinical and Laboratory Standards Institute (CLSI, formerly NCCLS) an inpatient should be asked to state her full name, address, birth date, and/or unique identification number. The information provided must be compared with the information on the identification bracelet, which must be attached to the patient, and the test requisition or computer-generated labels brought to the bedside. All discrepancies must be reported to the appropriate caregiver according to facility policy and resolved before collection.

What if the patient is unable to speak her name due to language barriers or the patient’s state of consciousness? The standards require a caregiver or family member provide the information on the patient’s behalf before drawing the specimen. This requirement is justified in part by studies that show up to 16% of identification bracelets contain erroneous information.Documenting the name of the verifier is good risk management.

Emergency-room patients should be tagged with some sort of identification even if it is only a temporary number. The following items are not acceptable substitutes for an identification bracelet:
charts on the wall;
water pitchers;
bed tags; and
identification bracelets not attached to the patient.

There is no substitute for either having a hard identifier attached to the patient, having the patient speak her name, or having a caregiver verify the patient’s identity.

For outpatients, CLSI recommends having the patient state her name address, birth date, and/or unique identification number and comparing that information with the requisition or forms the patient brings to the draw station. Neither inpatients nor outpatients should be asked to affirm their name as in “Are you Jane Doe?” Patients who may be hard of hearing might misunderstand and respond “yes” just to be polite. A wiser solution is to ask the patient to tell you her name.

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Testimonials

Vigrita Bisha Writes:
Hello Dear Dr Cheema, I Hope you're doing well. I would like to thank you very much for the Phlebotomy Course and Training and for making a Refree for me. I have got a job as a Phlebotomist in NHS and I'm very happy! I appreciate a lot your help, and will recommend The MAXIS HEALTHCARE anyone who is interested to do a phlebotomy training courses that I know or get in touch with. Kind Regards Vigrita Bisha

Hanna Furness says:
Good evening Doctor Cheema, I attended the live blood sessions with Doctor Hina. I did many samples and was told that I did very well. I learnt a lot of things from Doctor Hina, she made it a very enjoyable experienced and taught me various things while we had gaps between patients.Thank you for the placement. Kind regards,Hannah Furness

Hi Dr Shahbaz:
Dear Dr. Shahbaz, Thank you for all your support. The course is totally excellent. The course tutors are excellent. I will recommend the course to other personal fitness trainers who want to become Phlebotomists. Kind Regards Mark Personal Fitness Trainer 10th Feb 2014

Dr Dionisios Kanis says:
Dear Dr. Shahbaz, I would like to thank you for giving me the opportunity to obtain a certification in phlebotomy. I have completed my morning. It was a pleasure to meet Jasmin who help me a lot to improve my skills in phlebotomy. She was very kind, supportive, encouraging me all the time, willing not just to show me the technique of collecting a blood specimen but also explain every step with details, and also while she was busy and her time was valuable she possess the willing to print substantial syllabus in phlebotomy for me. My clinical experience and as a California certified phlebotomist allows me to have my medical opinion about Ms Jasmin that she is doing an excellent work, with excessive and also updated knowledge in phlebotomy.Thank you very much both of you. Kind regards Dr Dionisios Kanis

Dr. Nada Mustafa wrote:
Der Dr.Cheema, Alot of thanks to you for really beneficial training you have,I feel very happy to get back to medical field while I'm preparing to register in GMC . I will recommend for all doctors looking for a work during their studies. Thanks Dr.Nada Mustafa

Yatta Bangura says:
Hello Dr Cheema, I have completed my Phlebootmy Training.Jasmine is a very experienced trainer, very polite and accommodating, calm, welcoming with positive approach, supportive, create a very relaxing environment to work in, builds up your confident to carry out your job and goes the extra- mile to recap on your theory session with some more simpler handouts. I like her attitude and patience dealing with trainee phelebothomist. I will recommend all trainee to complete their training with her, because the trainer has a great impact in building your confidence and preparing you for your dream job. I appreciated all the time I spent with her during my live blood practical sessions and she really inspired me with her wonderful techniques. I would like to say thank you for giving me an opportunity to complete my training. God bless. Happy new year Yatta Bangura 31 December 2013 15:00:16

Dr Michael Johnston wrote:
Hello Dr Cheema, I hope you are well. I was impressed with the course that you organize, the both location are very clean and tidy, the staff is very helpful and specially Jasmine.She is very professional although I have many years of experience from Colombia but I have learnt a lot of new techniques with Jasmine.I am very glad that I have met you and your stuff who are extremely focus in details, as Jasmine was with me yesterday. This course, I will recommended to any one in health department and also to people who already are phlebotomist, come for the refresher. Now definitely I will use the new technique. Kind Regards Dr Michael Johnston

Jan Arblaster says:
I had received your e-Lessons and find them very interesting. I would like to ask you a question regarding my age. At the moment I am 62 years old, would you consider an older person would possibility have a slimier chance of gaining employment? However I do feel I have the right credentials. Thanking you in anticipation

Norma Donnelly Says:
Hello Dr Cheema, I had been searching a place where I could pursue this dream of mine.Thank God that I spoken to some old friend who mentioned Maxis Healthcare. My working schedule was very awkward. I was as HCA for 6 days a week but I was offered the training which was fitted very well according to my schedule and now I am so happy that I am now a qualified Phlebotomist. I was so confused while searching the credible training comapny and thanks God I was saved by Maxis Healthcare. I would recommend every body Maxis Healthcare. Please be careful and don't be misguided by some of only domain based companies who are misleading candidates, Norma

Odette ferguson Says:
Hello Dr Cheema, I am finding your E lessons quite interesting and informative. Looking forward to my course in July and will be contacting the office sometime next week on how to pay my fees.

jimoh kehinde Says:
Hello Dr Shahbaz, Thanks for all the lessons you have being sending to me. I really enjoyed them all. I just want to let you know that I have checked my inbox and my spam too I did not receive the E-certificate. So I will be very glad if you can re-send it to my e-mail. Thanks Osenat Jimoh.

Nicola Hall Says:
Dear Dr. Cheema, Hello I hope you are well and you don't mind if I provide you with some feedback, and I would also like to make a request. I really enjoyed the live blood sessions and found that although both of the trainers were very nice, Dr Hannah definitely instilled me with much more confidence. Rupal was very nice but I didn't get the same amount of information and direction that Dr Hannah delivered. After my session on Friday with Dr Hannah I felt really confident and trained as I should have been. I would have preferred to have Dr Hannah for both sessions and feel I would have benefited much more from her training style. I feel like I have reached a competent level but would definitely feel happier if you could let me spend one more session with her to bring me forward to where I feel I should be? I hope you don't mind me requesting this, I feel like I learnt my technique only on the second day so I would like to build on this and also build my confidence.I look forward to hearing back from you. Kind regards as always Nicola E Hall

Testimonials